PRIVACY POLICY

  1. Handling of the Personal Information

    (1) The Personal information that we collect
    We may collect the following information from customers who register as users with our services (hereinafter referred to as the Services) or persons who register with events hosted or supported by us: personal name, contact details, company name, address, telephone number, email address, and billing information including billing name and billing address.
    We also may collect the following information from customers who want to provide additional information or customers who register with the Services or events hosted by us: additional information including job title, department, and fax number, and company information including revenue, employee headcount, type of business and others.
    In addition to the information collection described above, we may collect the personal information of employees and prospective employees.

    (2) Purpose and use of general personal information that we collect

    • Personal information of customers
      • To set up or provide the Services
      • To provide you with the information about promotion and events provided us or other partners
      • To send the latest information and newsletters about the Services and our company.
      • To check the financial requirements to receive the charges for the Services.
      • To investigate the technical problems and/or improve the quality of the Services
    • Personal information of prospective customers
      • To set up or provide the Services
      • To send the information about promotion and events provided us or other partners.
      • To send the latest information and newsletters about the Services and our company.
      • To investigate the technical problems and/or improve the quality of the Services
    • Personal information of employees and prospective employees
      • To screen candidates for employment and administrative communication
      • For business communication and personnel and labor management
    • Personal information of visitors of our websites
      • To analyze the usage of the websites and the Services to improve the quality
      • For advertisement and marketing activities
    • Personal information of participants of events hosed or supported by us
      • To send the information about promotion and events provided us or other partners
      • To send the latest information and newsletters about the Services and our company.
      • To provide the information to supporting companies of events hosed or supported by us (This is only the case where the purpose and use of the personal information is disclosed to the third parties.)
      • We may provide online bullet boards, blogs, or chat rooms to persons from who we collect personal information.
    • Personal information collected through inquiries
      • To respond to the inquiries

    (3) Sharing of personal information
    We may share collected personal information, described in 1- (1) Personal information that we collect, with salesforce.com Co., Ltd. to improve and deliver the Services to customers.

    (4) Outsourcing of handling of personal information
    We may outsource handling of personal information to subcontractors for business operations including the introduction of the Services by telephone and email, seminar delivery, expense/salary calculation, and data processing.

    (5) Provision of personal information to third parties

    ⅰ We will never provide personal information collected from customers to third parties without the prior consensus of the customers, except for information described in 1-(2) E. Personal information of participants of events hosted or supported by us.
    This policy is not applied to the following cases:

    • When a legal order is received
    • When the provision of information is necessary to protect human lives, health, or properties and it is difficult to obtain a consensus from the principal.
    • The provision of information is especially necessary to promote the improvement of public health or the healthy development of children and it is difficult to obtain a consensus from the principal
    • When we are required to cooperate with a legitimate administration of the national government, a local government, or their delegate and obtaining a consensus from the principal is likely to hinder the administration.

    ⅱ Information items to be provided to third parties
    For information described in 1-(2) E. Personal information of participants of events hosted or supported by us, the following information items are disclosed to supporting companies (third parties) by using the following method:
    Disclosure method: Providing electronic data
    Information items to be disclosed: Company/Organization name, department, title/position, personal name, address, postal code, telephone number, fax number, email address, the size of the company (employee headcount)

    ⅲ Procedures for suspending the provision to third parties
    When we receive a request, we will fulfill the request by following procedures described in 4. Procedures for Requesting Disclosure, Correction/Addition/Deletion, Suspension of Use/Provision, or Others of Retained (or Owned) Personal Information (4) to (9).

    (6) Discretion on providing personal information
    Customers can decide whether to provide us with their personal information at their sole discretion.
    However, some of information or the Services might not be available when necessary personal information is not provided.

    (7) Use of cookies
    We use cookies on some contents to analyze the usage of our websites and improve the Services.
    Note that information collected through cookies does never include any personal information that can identify an individual.

  2. Announcement Related to Retained (or Owned) Personal Information

    (1) Company name
    TeamSpirit Inc.

    (2) Personal Information Protection Administrator and contact for inquiries or complaints about retained personal information
    Corporate Team (Personal Information Protection Administrator)
    Email: info@teamspirit.com
    Fax: +81-3-6779-5165
    * Please kindly understand we cannot accept any enquiries by telephone.

    (3) Purpose and use of our retained personal information
    The same purpose described in 1-(2) Purpose of use of general personal information that we collect

  3. Notification of Purpose of Use of Retained (or Owned) Personal Information

    The purpose of use of our retained (or owned) personal information is the same as that described in 1-(2) Purpose of Use of general personal information that we collect.
    When we receive a request to notify the purpose of use of retained personal information, we will just reply with a message indicating that this announcement describes the purpose.

  4. Procedures for Requesting Disclosure, Correction/Addition/Deletion, Suspension of Use/Provision, or Others of Retained (or Owned) Personal information

    We will accept requests for disclosure, correction/addition/deletion, suspension of use/provision, or others of retained personal information from individuals who are the subject of the information or their representatives (hereinafter such requests are collectively referred to as “disclosure and/or other requests”).
    (1) Requirements on requests for disclosure
      The requested personal information is included in our retained personal information.
      Requests for disclosure will be rejected in the following cases:

    • When the lives, healthy, properties, or other rights of the individual or third parties will be harmed
    • When the proper execution of our business can be significantly disturbed
    • When the acceptance of the request will result in a violation of laws or regulations

    (2) Requirements on correction, addition, or deletion
      The requested information included in our retained information is not true.

    (3) Requirements on suspension of use or provision
      The requested personal information is included in our retained personal information.
    Requests for correction, addition, or deletion will be rejected in following cases:

    • When the lives, healthy, properties, or other rights of the individual or third parties will be harmed
    • When the proper execution of our business can be significantly disturbed
    • When the fulfillment of the request will result in a violation of laws or regulations

    (4) Where and how to submit a disclosure or other request
     Fill in the request form specified in (5) Request form and supporting documents to be submitted for disclosure and other requests, attach required supporting documents, and send them to the address described below by mail.
    Please write “Disclosure or other request enclosed” in red on the envelop.
    Mailing address: Kyobashi Soseikan 4F, 2-5-18, Kyobashi, Chuo-ku, Tokyo 104-0031

    (5) Request form and supporting documents to be submitted for disclosure and other requests
    To make a disclosure or other request, print the specified request form, fill in the form completely, and then send it with a copy of a document for identity proof.

    • Specified request from
    • Specified request from

    * A copy of an official document such as driver’s license or passport

    (6) Disclosure and other requests by representatives
     When a disclosure or other request is made by a legal representative of the individual, minor, or adult ward, or by a representative designated by the individual, the following documents must be enclosed in addition to the documents described above:

    • For a legal representative
      • One copy of a document certifying that the representative has the right of legal representation (the family register, or the insurance card showing dependents to prove parental authority)
      • One copy of a document certifying that the representative is a legal representative of the minor or adult ward (the driver’s license or health insurance card of the representative)
    • For a representative designated by the individual
      • A power of attorney
      • A certificate proving that the seal of the individual has been registered
      • One copy of a document certifying the identity of the representative (the driver’s license or other official document, or document to prove official authority)

    (7) Fee for disclosure requests (requests for correction/addition/deletion or suspension of use/provision are not charged)
      Currently, we do not collect the fee.

    (8) Method of reply to disclosure and other requests
      All replies will be made in written form and sent to the address described on the request form.

    (9) Purpose of use of personal information collected with disclosure and other requests
      Personal information collected with disclosure and other requests will be used only for responding to the disclosure and other requests.

  5. About the PrivacyMark

    We are certificated with PrivacyMark. (Number: 10823600(05))